FAQ
Shipping:
Everything is handmade and created in batches. I ship 3-5 days after your purchase and each order will receive a tracking number when shipped.
Custom orders:
I currently offer custom orders, there is a 14 day wait to fulfill those orders. If you would like to place a custom order please email me at mailto:shilohandrem@gmail.com with details of your order. I no longer accept DM orders. If interested in doing a wholesale order please email me at the address above as well.
How to care:
All earrings are made of clay which makes them super light weight and durable. Please do not bend or snap the earrings because despite their durability they can break. Do not wear in water as that will damage them. Store earrings in a cool, dry place.
To clean just use a Q-tip and acetone to remove dirt/makeup/etc.
About my earrings:
Please know that each pair of earrings are handmade, unique and there will be some slight imperfections. (Air bubbles, etc) I do my best to avoid this but sometimes things happen during the baking process. I will not sell my earrings with big noticeable imperfections. Each pair is unique and should be seen as such.
Returns and exchanges
Returns for damaged earrings are accepted within 30 days of purchase. If you do not like your purchase you may exchange them within 7 days. I do not accept returns for custom orders. I do not offer refunds.